Privacy & Cookie Policy

Last updated: 18 August 2025

Gray Media (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and safeguard information when you visit our website https://gray-media.com.

1. Information We Collect

We may collect and process the following types of information:

Information you provide directly: When you contact us via forms, email, or phone (e.g., name, email address, phone number, company details, project information).
Automatically collected information: Technical data such as IP address, browser type, operating system, referring/exit pages, and browsing behaviour collected via cookies and analytics tools.
Third-party sources: Information from social media or publicly available sources if you engage with us there.

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide our services.
Improve and personalise your experience on the Site.
Carry out analytics to understand how our Site is used.
Comply with legal obligations.
Send occasional marketing communications (only if you’ve opted in).

3. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, and provide information to site owners.

Types of Cookies We Use

Strictly Necessary Cookies – required for core site functionality (e.g., security, navigation).
Performance & Analytics Cookies – help us understand how visitors interact with the Site (e.g., Google Analytics).
Functionality Cookies – remember preferences such as language or region.
Targeting/Advertising Cookies – may be set by advertising or social media partners (e.g., Facebook Pixel, LinkedIn Insights Tag) to deliver relevant ads and measure effectiveness.

Third-Party Cookies

We may use trusted third-party services such as Google Analytics and social media tracking pixels, which may collect data about your browsing across websites.

How to Manage Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

Block all cookies.
Block only third-party cookies.
Delete cookies when you close your browser.

Please note: disabling cookies may affect how our Site functions.

4. Sharing Your Data

We do not sell or rent your personal data. We may share information with:

Service providers who help us run the Site (e.g., hosting, analytics, email).
Legal or regulatory bodies when required by law.
Business partners or contractors when necessary to deliver services (with your knowledge).

5. Data Storage & Security

We take appropriate technical and organisational measures to safeguard your data. Your data may be stored on secure servers within the UK and EU.

6. Your Rights (UK & EU GDPR)

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Restrict or object to how we process your data.
Withdraw consent for marketing communications at any time.
Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your rights have been breached.

To exercise your rights, contact us at hello@gray-media.com.

7. Retention of Data

We only keep your personal data as long as necessary for the purposes described above, or as required by law.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us at:

Gray Media
Victoria House, Southend-On-Sea, Essex, SS1 1BN
Email: hello@gray-media.com